FAQs

Please contact our team guestrelations@hazlewood-castle.co.uk to book your tour.

Tours are available by pre booking only at 11 am & 1 pm on Tuesday - Thursday - subject to availability and are priced at £15 per person

You can check in from 3pm and check out is 10.30am

Yes in our resident’s car park, we also have a visitors car park a short walk from the castle if the resident’s car park is full.

Yes we have complimentary wifi in the bedrooms and public areas.

Yes all our rooms have their own en suite, most have a shower over bath, however we do have a few with walk in showers.

Yes, we do have a few dog-friendly rooms located in our courtyard St Margarets area.

Dog Policy

Important: Dogs left unattended in bedrooms must be secured in a crate. This is a compulsory condition of stay.

Dogs are permitted at Hazlewood Castle in St Margaret’s accommodation only.
A charge of £15 per dog, per night applies.

We welcome responsible dog owners. When booking, you must declare the number of dogs staying with your party.

To protect the property and ensure all guests enjoy their stay, the following rules strictly apply:

General Rules

Dogs must be kept under strict control at all times within the property
Dogs must be well-behaved and fully house-trained
Dogs are not permitted on beds or soft furnishings at any time
Owners must provide a suitable dog bed or basket
Any fouling in gardens or lawns must be cleared immediately
Dog hair must be thoroughly removed from rooms before departure
Unattended Dogs — Strict Requirement

Dogs must never be left loose in a bedroom
If a dog is left alone in the room for any reason, it must be secured inside a crate
Failure to crate an unattended dog will result in additional cleaning or damage charges and may lead to the booking being terminated without refund
Dogs must not be left unattended elsewhere in the property
For safety reasons, dogs must not be left unattended in external areas as boundaries may not be fully secure
Public Areas

Dogs are not permitted in the restaurant or public rooms except the Flemish Hall and Library

We do have larger rooms which can accommodate families, such as suite and master suites. They have sofa beds which can sleep 1 or 2 children depending on their age.

Being an 11th Century castle the hotel does face some challenges with accessibility. There are steps into the hotel, however we do have an outdoor platform lift which we can assist with to bring guests into the hotel. For full details please visit our accessibility page

The hotel is located just off the A64 which is a dual carriageway with a bus stop, you would then walk down our drive to the hotel (just over a mile).

Yes – Calcaria (Tadcaster) 01937 835205 / Dougies (Tadcaster) 07795 086754 / Bridge Private Hire (Tadcaster) 01937 834126 / AB Cars Garforth 0113 2872222

Subject to availability – early check-in is from £35, earliest is 12 pm, late check out is £10 per hour, with the latest at 2 pm.

Standard double room (double bed)

Superior double/twin room (king bed)

Suite (larger room with super king bed, and separate living area with sofa)

Master Suite (very spacious room with super king bed and separate living area with sofa)

4 Poster room (very large grand rooms with a 4 poster feature bed, 2 of these rooms have a sitting room, the other 2 are one very large room)

We do not have any electric car charging on site. The nearest is at Bilbororough top 11minutes drive from the hotel.

About the charging

Up to 60 minutes can be booked in our thermal spa at a price of £12.50 per person Monday - Thursday & £17.50 Friday - Sunday. 

You can reserve your time slot online or contact our spa team to make your reservation.

Subject to availability.

Unfortunately, we don’t have a swimming pool or gym at the hotel, we do have a spa where you can book a range of treatments ahead of your stay. We also have woodland trails for walks and trail bikes can be hired from the reception desk.

Our thermal suite features a sauna, steam room and raindrop showers, use of these facilities is at an additional cost unless you have booked a package that includes them.

Our spa has a mud Rasul chamber, relaxation room & 4 treatment rooms, a Thermal spa (additional cost) including a Aroma steam room, Finnish sauna & raindrop showers.

We do not have a pool.

The mud rasul is a private steam chamber, where you apply an exfoliator to your body, then rinse off and apply fragranced mud all over the face and body, the steam will open the pores, allowing the mud to penetrate the skin, leaving the skin soft and smooth.                      

The treatment will last 45 minutes.

The minimum age for steam treatments is 16 

If you are in you first trimester, then unfortunately we are unable to do any treatments.

We can offer pregnancy massage, facials, manicures and pedicures.

Children under the age of 16 cannot have treatments or use the thermal spa facilities.

We recommend that you wear swimwear for your visit, we provide robes, towels and slippers for your comfort and there are changing rooms available in the spa.

If you are having a mud rasul treatment we suggest wearing darker colours as the natural colouring in the muds can causing staining in lighter materials.

If you are a resident of the hotel you will find your robe and flip flops to wear down to the spa in your room.
 

Yes, If you have already booked dinner inclusive you would get £30 towards anything on the A la carte menu per person.

Our Vavasour menus are seasonal and we aim to change them 4 times a year.

Yes. If you let us know in advance, we will be able to prepare options available for your dietary requirements. This applies for Breakfast, Afternoon Tea and Evening meal.

Of course, we have options available in our restaurant menu but if told in advance we will be able to prepare more options for your preference. This applies for Breakfast, Afternoon Tea and Evening meal.

Two courses are included in the Dinner, Bed and Breakfast option. However, if you would like to upgrade to three courses, it is just £8 per person extra. This can be added on at any point.

Yes.You can book a table on our dining page here 

If you like to book for more than 8 people or for a private event please contact our sales team here

Smart/ casual wear

We only accept card payments, no cash payments are possible.

We accept all major credit & debit cards.

Saturday Weddings require a minimum number of 80 Adults.
Friday and Sunday Weddings require a minimum number of 65 Adults.
A platinum wedding requires a minimum number of 65 Adults.

There is always some flexibility but how much will depend on the month, get in touch to discuss your requirement here

12 weeks prior to the wedding.

Yes, the wedding co-ordinators can do that for you, you can hold a date for two weeks before we ask for the deposit if you’d like to go ahead.

To confirm the date, we require an initial non-refundable deposit of £2,000.00, along with our signed contract and wedding prompt list.

Twelve months prior to the wedding date a further 40% of the total cost of your wedding is required.

Eight months prior to the wedding date a further 30% of the total cost of your wedding is required with the outstanding balance due 3 months prior to the wedding date.

Please note: for our Platinum wedding or Exclusive Hire the deposit payment is £2,500.00.
An ‘Exclusive Wedding’ does not include your wedding package price.

The room hire for the wedding breakfast and evening reception is included in the package.  

The civil ceremony room hire is an additional cost.

Prices from:

Great Hall- £1,300 / Old Dining Room £400 / Victoria Lounge £200.00 / Pagoda (Woodland or Garden) £750.00

Extra guests can added for £126.00 per person.

Platinum/Gold package £22.00  / Silver £20.00 / Bronze, midweek, winter £15.00.

There could potentially be another wedding in the Woodland / Castle but they are run entirely separately so won’t interfere with your day.  If you book the Castle there wouldn’t be another wedding in the Castle on the same day (same for the Woods!).

There is the option to take Exclusive Hire whereby you would have the whole Castle to yourselves with no other weddings or events taking place.  

The cost is in addition to your wedding package.

Civil ceremony -    Great Hall 160   / Old Dining Room 90  / Victoria 25

Wedding Breakfast – Great Hall  120 with a long top table or 130 with all round tables.  40 on an oval.

Old Dining Room 50 (5 tables of 10) or 30 on an oval (diagonally)

Then we can accommodate this in our Clear Garden Marquee.  There are marquee packages in our brochure which include a supplement for the marquee hire, view more here

350 depending on the layout.  

There is the option to erect a second Marquee alongside the current one at an additional cost.

External Caterers are permitted for specialist catering.  

In this case a ‘dry hire’ fee would apply, this is £8,250.00 for the Marquee (350 guests maximum) or £6,000.00 for the Castle (130 guests maximum – depending on the layout)

We always try to be as flexible as possible, elements can be added to suit such as free flow drinks, chair cover, canapes etc where they’re not included in the package.

We can book one for you with our preferred supplier Audio Events although you can source your own if you prefer.

Exclusive hire means that we basically close the Castle to any other guests who are not attending your wedding so that you can have the Castle entirely to yourselves. If you don’t have exclusive hire other quests would be able to come to the Spa, for coffee, lunch, afternoon tea etc and that there could be another wedding in the Woodland or Castle.  

There would only be one wedding in the Castle and one wedding in the Woodland venue.  Each are run entirely separately so wouldn’t interfere with each other in any way if exclusive hire isn’t taken.

It runs from 11am on the day of the wedding until the next morning

Either £11,995.00 including all 32 bedrooms or £6,000.00 with guests paying Hazlewood Castle directly for their bedrooms. (All 32 bedrooms must be booked with the second option).

In August £14,995 including all 32 bedrooms or £7,500 with guests paying Hazlewood Castle directly for their bedrooms. (All 32 bedrooms must be booked with the second option).

Yes.  A choice of two options per course plus a vegetarian option, with a pre-order.  

Platinum, Gold, Silver packages – no extra cost.

Bronze, Midweek, Winter packages - £7.50 additional cost per person.

No, unfortunately not.

The beef is cooked medium to well done.

If you require it to be rare then all beef choices would need to be cooked the same.

Yes, there would be a supplement for some of the other main courses but starters and desserts are flexible.

Yes, the vegetarian/ vegan menus are in the brochure.

We will adapt their chosen menu where possible, and if it’s not possible then we will provide an alternative.  It should be noted that our kitchens are not allergen free environments.  We request that dietary requirements are confirmed 6 weeks before the wedding at the final planning meeting.

External Caterers are permitted for specialist catering.

In this case a ‘dry hire’ fee would apply, this is £8,250.00 for the Marquee (350 guests maximum) or £6,000.00 for the Castle (130 guests maximum – depending on the layout)

Yes!  As the packages include some evening food, if it isn’t required at all we can deduct the cost or include something else in it’s place.

Yes, but there could be a supplement and this would depend on the wine choice.

Yes, the supplement would be £25 per person.

Castle last orders 00.30 / entertainment finishes 01.00am

Marquee & Woodland bar closes and entertainment finishes 11.30pm

Bar extension – We can apply for an extension for the Castle – please ask your co-ordinator, this is not applicable for our Woodland venue as it’s an outdoor venue, but residents can return to the Castle for drinks afterwards.

Castle - By half an hour with no charge, if a later finish is required there would be a charge, depending on the time

Woodland – unfortunately not as it’s an outdoor venue, but residents can return to the Castle for drinks afterwards.

These can be provided upon request.

Yes!  Anything you like but we just ask you not to put any pins or blu-tak on the walls.

Yes, but we ask for them to be in a holder or in a lantern.

Real flames are not permitted in the Chapel.

Yes we do! 

We have suppliers in the brochure who we recommend and trust, however you can use any supplier provided they have public liability insurance to at least £1,000000.00 (1 million pounds).

If the room’s in use, set up is from 9am on the day – we will help you as much as possible to put out decorations, favours, place cards etc.

Yes, we can provide sandwiches and chips for any suppliers during the day at £10 per person.  For any evening suppliers you can include them for the evening buffet or we can provide sandwiches & chips as before.

Yes.

Guests can either shelter on the dance floor or we can provide portable gazebos over the seating area, but it’s a good idea to tell your guests to bring an umbrella!

Yes, it can seat up to 130 guests

Yes.

Yes.

Yes, if using real candles outside of the tipi we ask that they’re in a jar, lantern, hurricane vase etc.

We will set up the tipi and you can have access the day before if there’s no event, if there is an event the tipi would be cleared/cleaned overnight and you can access first thing on the day of the wedding.

Yes of course, it’s less pressure if you have a venue stylist who will come and do it all for you but entirely your choice!

It’s a fully stocked bar with all the usual spirits, beers, wines, cider & soft drinks.

Yes, but then the wedding packages don’t apply and we charge a venue hire fee of £5,000.00.  

Yes, no problem!  (Evening food isn’t included, although we can provide and options are in the brochure).

Yes, you can hire a bouncy castle, although it is best that the supplier come and have a look at the venue to make sure they’re happy with the ground etc.  

They will not operate for one hour (30 mins before the ceremony and during the ceremony).  If you wish for them to not operate for the entire day there is a fee payable of £1,000.00.

If there’s a wedding the next day, everything will be collected in and taken down to the Castle for you to collect the next morning.   If there isn’t a wedding the next day, everything will be collected in and left in the tipi for you to collect the next morning.

Different packages have slightly different cancellation policies:

Package and spa breaks – 72 hours prior to the arrival date

Flexible & book direct rates – 12pm the day prior to arrival

Advanced purchase – non-refundable or modifiable

Rooms for weddings - Full payment at the time of booking, cancellation 1 month prior to the arrival date.