FAQs

Please contact our team guestrelations@hazlewood-castle.co.uk to book your tour.

Tours are available by pre booking only at 11 am & 1 pm on Monday, Tuesday & Thursday - subject to availability and are priced at £10 per person

You can check in from 3pm and check out is 11am

Yes in our resident’s car park, we also have a non-residents car park a short walk from the castle if the resident’s car park is full.

Yes we have complimentary wifi in the bedrooms and public areas.

Yes all our rooms have their own en suite, most have a shower over bath, however we do have a few with walk in showers.

Yes, we do have a few pet-friendly rooms located in our courtyard St Margarets area. Pets are charged at £15 per pet per night.

We love dogs so responsible pet owners are welcome to bring dogs to Hazlewood Castle. When booking it is essential that you confirm the number of dogs that will be with your group.

• Dogs must be under strict control at all times while in the property
• Dogs must be well-behaved and house-trained and the dogs are not allowed on the soft furnishings and beds
• Any fouling on lawns or gardens must be cleared up without delay
• The dog owner must bring the dog's bed or basket for sleeping in
• Dogs must not be left alone in the rooms or elsewhere at any time.
• Dogs must not lie on beds and hair must be well cleared up before departing
• For your dog’s safety, we advise they must not be left unattended in the external areas as the property boundaries may not be totally secure
• Dogs will not be permitted in the restaurant or public rooms other than the Flemish Hall and Library

We do have larger rooms which can accommodate families, such as suite and master suites. They have sofa beds which can sleep 1 or 2 children depending on their age.

Being an 11th Century castle the hotel does face some challenges with accessibility. There are steps into the hotel, however we do have an outdoor platform lift which we can assist with to bring guests into the hotel. For full details please visit our accessibility page

The hotel is located just off the A64 which is a dual carriageway with a bus stop, you would then walk down our drive to the hotel (just over a mile).

Yes – Calcaria (Tadcaster) 01937 835205 / Dougies (Tadcaster) 07795 086754 / Bridge Private Hire (Tadcaster) 01937 834126 / AB Cars Garforth 0113 2872222

Subject to availability – early check-in is from £30, earliest is 12 pm, late check out is £10 per hour, with the latest at 2 pm.

Standard double room (double bed)

Superior double/twin room (king bed)

Suite (larger room with super king bed, and separate living area with sofa)

Master Suite (very spacious room with super king bed and separate living area with sofa)

4 Poster room (very large grand rooms with a 4 poster feature bed, 2 of these rooms have a sitting room, the other 2 are one very large room)

Up to 60 minutes can be booked in our thermal spa at a price of £12.50 per person Monday - Thursday & £17.50 Friday to Sunday. 

You can reserve your time slot online or contact our spa team to make your reservation.

Unfortunately, we don’t have a swimming pool or gym at the hotel, we do have a spa where you can book a range of treatments ahead of your stay. We also have woodland trails for walks and trail bikes can be hired from the reception desk.

Our thermal suite features a sauna, steam room and raindrop showers, use of these facilities is at an additional cost unless you have booked a package that includes them.

Our spa has a mud Rasul chamber, relaxation room & 4 treatment rooms, a Thermal spa (additional cost) including a Aroma steam room, Finnish sauna & raindrop showers.

We do not have a pool.

The mud rasul is a private steam chamber, where you apply an exfoliator to your body, then rinse off and apply fragranced mud all over the face and body, the steam will open the pores, allowing the mud to penetrate the skin, leaving the skin soft and smooth.                      

The treatment will last 45 minutes.

The minimum age for steam treatments is 16 

If you are in you first trimester, then unfortunately we are unable to do any treatments.

We can offer pregnancy massage, facials, manicures and pedicures.

Children under the age of 16 cannot have treatments or use the thermal spa facilities.

We recommend that you wear swimwear for your visit, we provide robes, towels and slippers for your comfort and there are changing rooms available in the spa.

If you are having a mud rasul treatment we suggest wearing darker colours as the natural colouring in the muds can causing staining in lighter materials.

If you are a resident of the hotel you will find your robe and flip flops to wear down to the spa in your room.
 

Yes, If you have already booked dinner inclusive you would get £30 towards anything on the A la carte menu per person.

Our Vavasour menus are seasonal and we aim to change them 4 times a year.

Yes. If you let us know in advance, we will be able to prepare options available for your dietary requirements. This applies for Breakfast, Afternoon Tea and Evening meal.

Of course, we have options available in our restaurant menu but if told in advance we will be able to prepare more options for your preference. This applies for Breakfast, Afternoon Tea and Evening meal.

Two courses are included in the Dinner, Bed and Breakfast option. However, if you would like to upgrade to three courses, it is just £8 extra. This can be added on at any point.

Yes. All restaurant bookings are pre-booked via our online booking agent or through our reservations departments.

Smart/ casual wear

We only accept card payments, no cash payments are possible.

We accept all major credit & debit cards.

Saturday Weddings require a minimum number of 80 Adults.
Friday and Sunday Weddings require a minimum number of 65 Adults.
A platinum wedding requires a minimum number of 65 Adults.

There is always some flexibility but how much will depend on the month. 

Six weeks before the wedding.

Yes, the wedding co-ordinators can do that for you, you can hold a date for two weeks before we ask for the deposit if you’d like to go ahead.

To confirm the date, we require an initial non-refundable deposit of £2,000.00, along with our signed contract and wedding prompt list.

Twelve months prior to the wedding date a further 40% of the total cost of your wedding is required.

Eight months prior to the wedding date a further 30% of the total cost of your wedding is required with the outstanding balance due 3 months prior to the wedding date.

Please note: for our Platinum wedding or Exclusive Hire the deposit payment is £2,500.00.
An ‘Exclusive Wedding’ does not include your wedding package price.

The room hire for the wedding breakfast and evening reception is included in the package.  

The civil ceremony room hire is an additional cost – Great Hall- £600 / Old Dining Room £300 / State Drawing Room £250 / Vitoria Lounge £150.00 / PAGODA £600.00

£110.00 per person.

Platinum/Gold package £17.50  / Silver £15.00 / Bronze, midweek, winter £10.00.

There could potentially be another wedding in the Woodland / Castle but they are run entirely separately so won’t interfere with your day.  If you book the Castle there wouldn’t be another wedding in the Castle on the same day (same for the Woods!).

You could take exclusive hire (see Exclusive Hire section) If that seems out of their budget you can mention that everything’s negotiable and to speak to MH/KB about it!

Normal capacities, (not with social distancing)...

Civil ceremony -    Great Hall 160   / Old Dining Room 90  / State Drawing Room  40  / Victoria 25

Wedding Breakfast – Great Hall  120 with a long top table or 130 with all round tables.  40 on an oval.

Old Dining Room 50 (5 tables of 10) or 30 on an oval (diagonally)

State Drawing Room  30 (3 tables of 10) or 18 on an oval

Then we can accommodate this in our Clear Garden Marquee.  There are marquee packages in our brochure which include a supplement for the marquee hire.

Potentially up to 800.  Alternatively a marquee can be built on the ground at the side of the restaurant for 200.

If the catering is specialist, eg Asian, Kosher etc.  Then the wedding packages won’t apply and we charge a venue hire fee of £5,000.00 + the marquee hire.

We always try to be as flexible as possible, elements can be added to suit such as free flow drinks, chair cover, canapes etc where they’re not included in the package.

We can book one for you with our preferred supplier Audio Events although you can source your own if you prefer.

Exclusive hire means that we basically close the Castle to any other guests who are not attending your wedding so that you can have the Castle entirely to yourselves.  If you don’t have exclusive hire other quests would be able to come to the Spa, for coffee, lunch, afternoon tea etc and that there could be another wedding in the Woodland or Castle.  There would only be one wedding in the Castle and one wedding in the Woodland venue.  Each are run entirely separately so wouldn’t interfere with each other in any way if exclusive hire isn’t taken.

It runs from 11am on the day of the wedding to 11am the following day.

Either £9,995.00 including all 32 bedrooms or £5,000.00 with guests paying Hazlewood Castle directly for their bedrooms.  (All 32 bedrooms must be booked with the second option).

Yes.  A choice of two options per course plus a vegetarian option, with a pre-order.  

Platinum, Gold, Silver packages – no extra cost.

Bronze, Midweek, Winter packages - £5.00 additional cost per person.

Yes, there is a supplement of £7.50 per person.

No, unfortunately not.

The beef is cooked medium to well done.

If you require it to be rare then all beef choices would need to be cooked the same.

Yes, there would be a supplement for some of the other main courses but starters and desserts are flexible.

Yes, the vegetarian menu is in the brochure, the vegan menu can be provided if needed.

We will adapt their chosen menu where possible, and if it’s not possible then we will provide an alternative.  It should be noted that our kitchens are not allergen free environments.  We request that dietary requirements are confirmed 6 weeks before the wedding at the final planning meeting.

If the catering is specialist, eg Asian, Kosher.  The wedding packages won’t apply and we charge a venue hire fee which starts at £5,000.00.

Yes!  As the packages include some evening food, if it isn’t required at all we can deduct the cost or include something else in it’s place.

Yes, but there could be a supplement and this would depend on the wine choice.

Yes, the supplement would be £20 per person.

Yes, for wine, Champagne, Prosecco & beer.

£15 per bottle for Champagne or Prosecco, £10.00 per bottle for wine, £2.00 per bottle or pint for beer.

Yes, the corkage cost above applies. Please check with your wedding co-ordinator for how this cost will be applied.

The brewery supplying the beer must also provide the relevant fixings and pump etc.

Castle - Last orders 00.30 / entertainment finishes 01.00      

Woodland – Close 12am

Castle - By half an hour with no charge, if a later finish is required there would be a charge, depending on the time

Woodland – unfortunately not as it’s an outdoor venue, but residents can return to the Castle for drinks afterwards.

These can be provided upon request.

Yes!  Anything you like but we just ask you not to put any pins or blu-tak on the walls.

Yes, but we ask for them to be in a holder, lantern, on a candle plate etc – ie not directly onto the table/surface.

Yes we do! 

We have suppliers in the brochure who we recommend and trust, however you can use any supplier provided they have public liability insurance to at least £1,000000.00 (1 million pounds).

If the rooms is available, we can get it set up for the day before – we will be able to confirm this the week before the wedding.  If the room’s in use, set up is from 9am on the day – we will help you as much as possible to put out decorations, favours, place cards etc.

Yes, we can provide sandwiches and chips for any suppliers during the day at £7.50 pp.  For any evening suppliers you can include them for the evening buffet or we can provide sandwiches & chips as before.

Yes.

Guests can either shelter on the dance floor or we can provide portable gazebos over the seating area, but it’s a good idea to tell your guests to bring an umbrella!

Yes, we will provide a tipi/s appropriate for the number of guests for the wedding breakfast.  The current double tipi can seat up to 130.

Yes, but that would be an additional cost.

Yes.

Yes, there is a menu in the brochure and it would be £12 supplement per person.

Yes.

Yes, if using real candles outside of the tipi we ask that they’re in a jar, lantern, hurricane vase etc.

We will set up the tipi and you can have access the day before if there’s no event, if there is an event the tipi would be cleared/cleaned overnight and you can access first thing on the day of the wedding.

Yes of course, it’s less pressure if you have a venue stylist who will come and do it all for you but entirely your choice!

It’s a fully stocked bar with all the usual spirits, beers, wines, cider & soft drinks.

Yes, but then the wedding packages don’t apply and we charge a venue hire fee of £5,000.00.  

Yes, no problem!  (Evening food isn’t included, although we can provide and options are in the brochure).

Yes, you can hire a bouncy castle, although it is best that the supplier come and have a look at the venue to make sure they’re happy with the ground etc.  

They will not operate for one hour (30 mins before the ceremony and during the ceremony).  If you wish for them to not operate for the entire day there is a fee payable of £1,000.00.

If there’s a wedding the next day, everything will be collected in and taken down to the Castle for you to collect the next morning.   If there isn’t a wedding the next day, everything will be collected in and left in the tipi for you to collect the next morning.

Different packages have slightly different cancellation policies:

Package and spa breaks – 72 hours prior to the arrival date

Flexible & book direct rates – 12pm the day prior to arrival

Advanced purchase – non-refundable or modifiable

Rooms for weddings - £50 non-refundable deposit taken at the time of booking